We are at your service. Call us, mail us, fax us, e-mail us. We are here to provide you with the quality of service you expect from your member-based Credit Union.

• Mail
• E-Mail
• Phone & Fax

Mail transactions should be sent to the Mail Teller at the following address:

IBM Metro Employees Federal Credit Union
31-10 37th Avenue
Suite 403
Long Island City, NY 11101

Member complaints and disputes not resolved by the Credit Union should be sent to the Supervisory Committee at the following address:

IBM Metro Employees Federal Credit Union
Supervisory Committee
P.O. Box 8180
Long Island City, NY 11101

The Supervisory Committee can also be contacted by email at SupervisoryCommittee@ibmmetro.org.

VA Hospital Branch

31-10 37th Avenue
Suite 403
Long Island City, NY 11101
Phone: 212-686-7500 ext 7238 or 7236
Fax: 212-685-2181
Hours: Mon-Fri 8:30 am to 4:00pm (Closed noon to 1 PM)

For security reasons, please do not include personal information (such as your Social Security number, account number, balance, or other sensitive information) via e-mail. Please call our toll-free or local number listed below to speak to a member service representative who can assist you with questions involving personal data.

member_service@ibmmetro.org